A joyful burst of colour featuring vibrant gerberas, elegant lilies, roses, and seasonal blooms, all beautifully arranged in a compact box. Perfect for birthdays, celebrations, or simply to brighten someone's day.
A vibrant mix of pink gerberas and bright orange lilies, enhanced with lush greenery for a lively and warm arrangement. Perfect for birthdays, housewarmings, or to add a splash of color to any occasion. Comes with a stylish ribbon and a thoughtful card included.
Soft, romantic, and timeless — this bouquet features delicate blush pink roses, creamy chrysanthemums, lilac accents, and lush greenery. Beautifully wrapped and tied with an elegant ribbon, it’s a perfect gift for weddings, anniversaries, Mother’s Day, or simply to express love and appreciation.
At Thornlie Florist, we take great pride in the quality and freshness of our flowers and products. Your satisfaction is our top priority, and we want you to be completely happy with your order.
Fresh Flower Returns
Due to the perishable nature of flowers, we do not accept returns on fresh flower arrangements. However, if you are not satisfied with the quality or condition of your flowers upon delivery, please contact us within 24 hours of receiving your order.
We may offer a replacement or refund if:
The flowers arrive wilted, damaged, or not as described.
There was a mistake in the item delivered (e.g., wrong product or color).
Please note:
Photos of the flowers may be required for quality review.
Flowers must be kept in water and in a cool location until the issue is resolved.
Non-Perishable Items
Non-perishable items such as vases, gifts, or accessories may be eligible for return or exchange within 7 days of purchase, provided they are:
Unused and in original condition.
Accompanied by the original receipt.
Return postage is the responsibility of the customer unless the item was faulty or sent in error.
Cancellations
Orders cancelled 24 hours before the scheduled delivery may be eligible for a full refund.
Orders cancelled less than 24 hours before delivery may incur a cancellation fee or be non-refundable, especially for custom or large event orders.
Contact Us
If you experience any issues or would like to discuss a return, refund, or replacement, please contact us:
A joyful burst of colour featuring vibrant gerberas, elegant lilies, roses, and seasonal blooms, all beautifully arranged in a compact box. Perfect for birthdays, celebrations, or simply to brighten someone's day.
A vibrant mix of pink gerberas and bright orange lilies, enhanced with lush greenery for a lively and warm arrangement. Perfect for birthdays, housewarmings, or to add a splash of color to any occasion. Comes with a stylish ribbon and a thoughtful card included.
Soft, romantic, and timeless — this bouquet features delicate blush pink roses, creamy chrysanthemums, lilac accents, and lush greenery. Beautifully wrapped and tied with an elegant ribbon, it’s a perfect gift for weddings, anniversaries, Mother’s Day, or simply to express love and appreciation.
